UNDERSTANDING USER BEHAVIOR AND INFORMATION NEEDS IN MODERN LIBRARIES
DOI: https://doi.org/10.65725/JCISE/2/1/018
JOURNAL OF COMPUTATIONAL INTELLIGENCE SCIENCE AND ENGINEERING (JCISE)
ISSN: 3107-8168
Volume 2 Issue 1, Jan-Mar 2026

Abstract: Modern libraries are evolving into hybrid information centers that combine physical and digital resources. Understanding user behavior and information needs is essential for improving library services and ensuring effective resource utilization. This study examines the information-seeking behavior, usage patterns, and satisfaction levels of library users in academic institutions. A quantitative research method using a structured questionnaire was employed. The findings reveal that users primarily depend on digital resources and internet-based materials, with barriers including lack of awareness and limited access to resources.

Authors: Muruganandham G

Keywords: Library Users, Information Needs, User Behavior, Academic Libraries, Digital Libraries, User Satisfaction.